It is customary for some employees to celebrate the end of their work week by gathering at a restaurant in order to gossip about office politics over their favorite meals. Normally, such events are festive and stress-relieving, but one woman who visited a popular restaurant with her friends ended up with more food than she had ordered, and she was not pleased about this. After the woman ate half of the bowl of soup that she ordered, she discovered that a cockroach was hiding at the bottom. The outraged woman called the police in response to the incident, and she refused to leave until the police arrived to officially document the unfortunate and gag-inducing situation.
In the city of Novi, Michigan police were dispatched to a TGI Friday’s location on Crescent Boulevard in order to inquire about a call from a patron claiming to have found a cockroach within her French onion soup. The restaurant manager described to the police that a woman who had arrived to the eatery with her three friends became upset after finding a cockroach within her soup. The manager made no attempt to deny the patron’s claim, as the patron was sure to isolate the roach on a plate in order to provide quick and undeniable proof of her hardship.
After discovering the cockroach within her soup, the disgruntled patron demanded that the manager furnish an incident number for documentation purposes, but the manager replied by saying that the restaurant does not take incident numbers over customer complaints. Later on, the manager’s superiors provided the patron with a receipt detailing all of the food that had been order by her and her friends. Once the patron was furnished with the police report number, she told the officer that she would be sure to get a copy of the full report in order to present documentation of her situation to the local health department. On a happier note, the patron was not charged for the food that she had ordered.
Do you believe that the restaurant customer’s response to finding a roach within her meal was appropriate given the potential risk of acquiring disease-causing pathogens from the insect’s filthy body?
